Privacy Policy

This privacy policy explains how we process personal data within our company, Bratiska, s.r.o., with its registered office at Klemensova 17, 811 09 Bratislava - Staré Mesto, Slovak Republic, Company ID: 48 077 844, registered in the Commercial Register of the Bratislava III District Court, Section Sro, Insert No. 102838/B.

The right to personal data protection is an inseparable part of fundamental human rights and freedoms according to the Constitution of the Slovak Republic. We have incorporated this right into our processes and security measures that we apply when processing personal data. The protection of your personal data is important to us. This Privacy Policy provides information about how we handle your personal data and how you can contact us if needed.

We process your personal data in accordance with applicable legal regulations, particularly EU Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the "Regulation") and Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the "Personal Data Protection Act"), and in compliance with this policy.

For what purposes is your personal data processed?

- Selling our goods and providing our services • Managing your account on our website - Fulfilling legal accounting and tax obligations - Marketing communication (such as sending newsletters and promotional offers) - Organizing consumer contests - Operating our website - Managing our social media profiles - Publishing customer testimonials - Ensuring our potential legal claims

What are the legal grounds for processing your personal data?

In what role do we process your personal data?

In most cases, we process personal data on our behalf, making us the data controller (e.g., when selling goods). However, in providing our services to customers (buyers), we may also process personal data on behalf of our customers, based on a contractual relationship. In this case, we act as a data processor and rely on the legal basis defined by the customer.

Where do we obtain your personal data?

We primarily obtain personal data directly from you. Providing your personal data is voluntary, but failure to do so may impact our ability to deliver the requested goods or services.

If we have not obtained personal data directly from you, we may have received it from our customers.

What personal data do we process?

We process only the data necessary to achieve the purpose of processing. This includes: - Basic identification and contact details - Details from our communication with you - Information about your orders

Who do we share your personal data with?

We share personal data only when necessary. Data may be disclosed to the following categories of recipients and public authorities

- IT service providers - Accounting, tax, and legal service providers - Payment service providers - Postal and courier service providers - Manufacturing, storage, and packaging service providers - Consumer complaint processing providers - Social media platforms - Other necessary service providers - Tax authorities - Slovak Trade Inspection - Courts, law enforcement authorities, bailiffs - Other authorized entities under applicable laws

Do we transfer your personal data to other countries?

For newsletter distribution, we use Mailchimp, provided by The Rocket Science Group LLC (USA). The company is certified under the EU-U.S. Data Privacy Framework (DPF). For details, visit: https://mailchimp.com/gdpr/.

Other than that, we do not intend to transfer your personal data outside the European Economic Area (EEA). If such a transfer were necessary, we would ensure adequate data protection measures.

How long do we retain your personal data?

Personal data is stored for as long as necessary to fulfill its purpose, including:

- Contractual relationships and their statutory retention periods. - For marketing purposes, data is processed until you withdraw your consent. - For legal claims, data is kept for the duration of relevant legal proceedings

What measures do we take to protect your personal data?

We process your data in accordance with applicable laws, using modern technologies for secure data storage and transmission. Our personnel are regularly trained in data protection.

What rights do you have as a data subject?

You have the right to:

• Request access to your personal data and information about its processing. • Rectify inaccurate personal data. • Erase personal data or restrict its processing under certain conditions. • Object to processing based on legitimate interests. • Data portability. • Withdraw consent at any time (if applicable). • Lodge a complaint with the Slovak Data Protection Authority.

Cookies:

We use cookies to analyze website performance, provide social media functions, and enhance content and ads. Essential cookies are used without consent, while others require your approval via our cookie banner

Social Media

We operate profiles on Facebook, Instagram, and LinkedIn. Your interactions may involve data processing by these platforms. Please refer to their privacy policies for more details:

• Facebook/Instagram: https://www.facebook.com/privacy/policy

• LinkedIn: https://www.linkedin.com/legal/privacy-policy

You can reach us using the contact details available on our website: https://bratiska.sk/kontakt